Method of Procedure (MOP)

Project Information

Enter the identifiers, maintenance window, and responsible personnel.

ISO

Reference example: ISO-0909622

TTN

Reference example: TTN-001012345

MR Start Date/Time

MR End Date/Time

Zayo Group Project Manager

Vendor Project Manager

Vendor Lead Splicer

In the event of a service interruption, Vendor shall:

Purpose / Description

Reference example: Splicing audit for preparation of splice enclosure rebuild

Location of Event

Reference example includes SPLICE ID, cross-street offsets, and latitude/longitude.

Expected Outage Duration

Site Access Required?

Site Access Contact / Details

Describe the planned work in the same sequence used by the source MOP.

Pre-Implementation (Dry Run)

Implementation Plan

Verification Plan

Back Out Plan / Time to Back Out

All questions must be answered prior to critical work.

Do I know why I am doing this work?Understand network reliability impact and the proper sequence of work.

Has the NCC notified everybody — impacted customers and internal customer centers and groups?

Can I prevent or control service interruptions?Monitor appropriate elements/processes, understand the back-out plan, and confirm safety precautions.

Is this the right time to do this work?Consider customer impact, maintenance window, and availability of customer contacts/backups.

Are the MOPs, supporting documentation, prints, etc. current and error free?

Do I have everything I need to quickly and safely restore service if something goes wrong?Know who to contact if something goes wrong.

Have I walked through the procedure?Complete a walkthrough and understand the procedures and your responsibilities.

List the work operation sequentially.

Add entries as communications occur.

Notes

Completed By

Completion Date/Time

Final Confirmation

Single-file mockup. No data is transmitted or stored in this review version.